Customer Service is available online for shopping 24/7, 365 days per year.

In compliance with our Operating Guidelines and in support of our Employees work-life balance our Direct Line Customer Service Support at 443-808-8630 will be available and in operation during the below timeframes:

Monday-Friday: 9am - 5pm ET

All calls received outside of normal working hours will be directed to a voicemail box. All inquiries left via voicemail outside of normal office hours will be addressed the following morning Monday to Friday. Messages left after Friday 5pm ET or on Public Holidays noted below will be addressed the following working day.

Easter - Closed
Memorial Day - Closed
Independence Day - Closed
Labor Day - Closed
Thanksgiving Day - Closed
Christmas Eve - Closed
Christmas Day - Closed
New Year's Eve - Closed
New Year's Day - Closed

We are also happy to receive your inquiry via email at or through our Contact page. All voice messages and emails will be addressed within 24hrs. If submitted after 5pm ET, responses will be sent out the following morning.